1. Log into our return portal with your order number and email address.
2. Select the items you wish to return and the reason code. Use your invoice to ensure you are choosing the correct style-colour-code combination.
3. Print your return label & form and pack your items in the original order packaging. Insert the return form (bottom section of the print out) inside your parcel. Securely attach the carrier label to the outside of your package.
4. Drop your package off at your nearest postage point. We suggest using in a timely manner, but please use within 30 days. Please be sure to retain your shipping receipt as Customer Service may require it.
5.Your package will be forwarded to our main returns warehouse where it will be processed within 3-14 business days.
